FAQs

Is there size and limit to videos I can upload in the celebration?

No. But we recommend you keeping them short and sweet to keep your video interesting and your upload fast.

How do I know if a video message has been uploaded to my celebration?

Each time a video is added to your celebration from a collaborator you will get an email from us to announce it.
You can also see all the uploaded videos from your view of the celebration.

I was asked to join a celebration. Do I have to sign up and start an account to upload a video?

Yes, you will need to create an account to upload a video to the celebration.
You have the option to choose not to receive future emails within the sign up process.

How do I send the video celebration to the recipient?

Use the 'SEND NOW' button at the bottom of the video celebration page.
This gives you the option to copy a link or share the video celebration using email, Facebook Messenger or Whatsapp.

Can I move the video order around?

Yes, as the organiser of the celebration you can decide in which order the videos appear.
Go to the video you want to move and hover over it to see editing options.
Select the Settings Icon on your video celebration and choose the position.

I need more information about the videos

If you can't find the information you are looking for, please click here for more FAQs

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